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At Piggeeback, we strive to make sharing with your friends a straight-forward, enjoyable process. We appreciate the fact - however - that sometimes questions arise and we offer you the following guidelines in regards to some of the more common inquiries we have received. If you have questions that are not answered here, please contact us. Our customer service department will respond shortly by telephone or email.




Getting Started

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    How do I sign up?

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    Do I need an account to create a collection?

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    Do I need an account to earn and redeem rewards?

Searching Piggeeback

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    What can I search for?

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    What if I don’t find what I’m looking for?

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    How can I search for my friends?

Collecting

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    How do I start a collection?

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    How do I add things to my collection?

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    Can I remove items from my collection?

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    Can I move items from one collection to another?

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    Can I organize the items in my collection?

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    Can I rename a collection?

Rewards

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    What do you mean by “cash rewards”?

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    How do rewards work?

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    How do I earn rewards?

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    How do I redeem rewards?

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    How often can I redeem my rewards?

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    Does the email address I used to sign up for Piggeeback need to be the same as the email address I use for PayPal?

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    How will I know when I have redeemable rewards?

Piggeebacking

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    What is “piggeebacking”?

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    Why does this benefit me?

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    How do I know how many times an item has been piggeebacked from me?

Selling

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    I own a small business or am an artist. Can I add my own products or merchandise to Piggeeback?